Thursday 26 July 2012

TAKE THAT MURPHY !





Some days you just can't take a trick but today we showed Murphy a clean pair of heels and came out on top for a change.


It was always going to be a busy day as we had a grocery delivery arriving at noon,the plumber was calling to finish a minor detail in the bathroom and we were expecting a washer dryer to be delivered too.

Ten O clock arrived but not the plumber,we were not unduly concerned about this as they are usually so very reliable that we realised at once that they would soon let is know if there was any difficulty. Pa began to assemble the flat pack shelves which he should have dealt with yesterday and I prepared the kitchen for the onslaught.

The plumbers arrived bless them and had almost finished when to chaps who looked,and it turned out acted like Laurel and Hardy!

They took the old machine to their van and having disconnected the washing machine declared flatly that they could not connect the new machine as it was a cold feed

I need not tell you they there had been no mention of our needing a plumber to fit the machine when it was ordered and I was distinctly dischuffed by their off hand attitude. Before I had a chance to voice my annoyance our darling plumbers came to the rescue and within a few minutes all was well, and it was they who sent the delivery men off with a flea in their ears.

There is apparently a scam going on where by the delivery drivers say that they cannot do the job and then remember that they know a plumber who could help. Before you know where you are you have a huge plumbers bill which the three split between teem. We were so very lucky that our honest plumbers came a little late and were kind enough to help us out.

I offered to pay them but they stoutly refused. Amazing isn't it?

With the kitchen in a mess I began to mop up the water and put the furniture back in place half way through which the grocery van drew up out side, I stopped and waited,and waited, and waited. After half an hour we went out to see what was happening, perhaps the drive was ill we thought, but not so, He had arrived early he said and would nor bring in the goods until the exact time stated on the order!

Pa advised him to stop buggering about and to bring the groceries in at once OR ELSE!

Or else he could take the lot back to the shop...the driver complied but with a very bad grace t must be said. I asked him why he thought that people paid for home delivery.......no reply.

Then I told him that it was for the sake of convenience that people paid his company for the service and that since I had paid the damned piper I was bloody well going to call the tune, and that if he gave me any more trouble he could take the lot back to the depot forthwith!

That did the trick, yet it bears out what I have often said about the standard of service these days. Be it Government, banks ,Local Authority, Shops, Postal services or even washing machine delivery men, they none of them seem able to grasp that we pay them to be were they are and have a right to get what we have paid for. Service means exactly that and yet time and again we are treated as if they are conferring upon us a great favour in doing what we have paid them to do. Rant over!

Thus was Murphy trounced for once and although I have no doubt that the evil son of a....Will soon take his revenge it was good to come out on top at last.
Thank the Gods for serendipity!



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